Skip to content


Customer Success Programme

Reading time 6 mins

A new kind of software support

Dentally provides more than the basics of software patient management. Wave goodbye to poor and inaccessible software support, Dentally supports you at every touchpoint to help you get the most out of our tools whilst helping you to save time, money and reduce the admin burden.  

Help Centre 

As A Dentally user, we want to make sure that you can get the help you need, exactly when you need it, that’s why we developed our Help Centre.

Our Help Centre is available 24/7 and jam packed full of useful advice and articles from our expert team. From step by step written guides, to video walkthroughs, you can feel rest assured that if there’s an area where you feel like you need to further develop your knowledge you will have the tools available to do so. This also serves as a great tool for any new starters! 

Accessing our Help Centre is easy too, you can visit it online via our website or directly through Dentally - meaning you can find the answers you need at a time that suits you, removing any disruption to your day of having to wait on the phone or flicking through instruction manuals. These are continually updated too to reflect any new product developments and our users frequently asked questions. We’ve got your back. 

 Live Chat  

Sometimes we all need an extra helping hand, but don’t worry we are here to help. You can contact our helpful support team and support bot Ellie at any time using our live chat feature.  ellie

Our users love this tool as it allows them to continue seeing patients whilst getting 1:1 answers to any queries in the background, without having to leave Dentally. 


Despite providing you with all the tools you need to get support should you need it, we've built Dentally with ease of use at its heart. From practice admin to patient care or managing your team, our software is designed to take the stress out of daily practice life. 

Leveraging the power of the latest cloud technologies, we are invested in bringing you and your team dental software that is both stable and reliable. But don’t just take our word for it, visit our customer stories page and find out why we’re trusted by thousands dental practitioners worldwide 

Continual development 

At Dentally, we don’t like to sit still. 

Our commitment to innovation means we don’t just offer product updates but also exciting new features that make our dental practitioners’ lives easier. We listen to the needs of our users to continually develop our dental software with the aim to help practices run more effectively, giving dentists more time for what matters, patient care. 

And because we are cloud-based, updates are simple, they happen quickly and without any interruption to you or your patients – keeping things running smoothly. 

Exclusive access to bespoke practice advice 

At Dentally, we know that every practice is unique. That’s why when you join our Elevate Programme as part of your onboarding, you will be appointed a consultant who will be your guide throughout your journey with us. They will become your trusted advisor who will be on hand to provide guidance on an ongoing basis. Elevate

You’ll also be the first to know about any upcoming webinars hosted by the team and Elevate Workshops in-person – all of which offer best practice advice to ensure you’re getting the most out of our software and emerging stronger from any challenges the dental industry may currently be facing. 

Talk to our team today about how we can support your transition to the cloud, click here to get in touch! 

Discover how Dentally can help your practice

Arrange a demo with our team today and see if Dentally is a match for you and your practice.
An open laptop with teeth charting in Dentally, the dental software, on the screen.

Book a demo

Decided that Dentally could be right for you? Arrange a demo to see it in action.