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Are you considering a new practice management system but feeling unsure about the concept of everything being stored in the cloud? It's natural to have concerns about the safety and accessibility of your data but rest assured, we’re here to guide you through and address any questions you may have about moving towards a fully internet-dependent structure.
In this blog, we'll explore the benefits of a cloud-based management system, and illustrate how it can streamline operations for your team and enhance the experience for your patients. We will also answer the most frequently asked questions from our customers when they transition from a physical server to a cloud-based setup, this way, you’ll feel confident in making the switch to Dentally and can embrace the innovation that will ultimately enhance your practice.
What is cloud technology, and how can it benefit my practice?
Cloud technology permeates our daily lives, revolutionizing both personal and professional spheres in recent years. However, with the increasing demand for remote access to patient information for a more flexible workflow, we would argue that cloud-based solutions are the future of dentistry.
At Dentally, we collaborate closely with dentists to stay updated on industry trends and meet our customers' software needs. Recognizing the benefits our customers seek, we designed a platform that allows them to:
- Work from anywhere.
- Save costs on IT infrastructure.
- Eliminate reliance on servers.
- Connect to multiple devices seamlessly.
- Support various operating systems.
- Automatically back up data for peace of mind.
Our goal was to develop a solution that changed how practices operated, allowing them to work from anywhere, streamline their workflows, and free up valuable time. Reflecting on how society had evolved to a more technological-focused lifestyle, we recognized that virtually everyone had internet access, so we tailored our software solutions to provide a seamless experience for practices. Part of this was alleviating our customers from the burden of the administrative tasks that come with running a practice, this then allows them to focus their time and efforts on what truly matters: providing better care to their patients. All they needed to achieve this was a secure internet connection.
Cloud software vs physical server:
For many years, physical servers were the only type of servers available to support dentistry. However, as the world has progressed, the utilization of physical servers has declined due to the numerous advantages offered by cloud-based software. The cloud has composed all the benefits of physical servers into a more accessible and user-friendly platforms that can be accessed from any location.
Physical servers also require maintenance, which can result in system downtime. During these maintenance periods, a practice may be forced to close for hours or even days at a time, leading to a disruption in patient care and potential loss of data and revenue. Whereas our cloud-based software runs ultra-frequent system updates in the background, enabling a steady progression when it comes to improvements to Dentally’s features and functionality. We prioritize ease of use, ensuring that your practice is spared from major system changes, restarts, downtime, or any hassle. We aim to ensure that our customers' practices run smoothly, and to explore our latest system updates, all they need to do is refresh their browser - it's as simple as that.
Another concern with physical servers is the reliance on WiFi or ethernet connectivity. If the WiFi is down for the day in your practice area, it can significantly disrupt your operations, leaving you unable to access patient data and effectively run your practice. Dentally's cloud-based software offers a solution to this. In the event of WiFi or ethernet disruption, you can easily connect to the cloud via your 3G network on your phone, enabling you to seamlessly resume your workday without any major interruptions; the simplest internet contingency plan there is.
Our most frequently asked questions when switching to a wifi dependent server:
It's natural to have questions about transitioning from a physical server to a cloud-based system. Here are some of the most frequently asked questions we receive from customers, along with our responses:
- Q: The internet is slow in my practice, will this affect how Dentally runs?
A: This won’t necessarily affect how well our system will run, however, we advise all customers to ensure that their internet meets the system requirements, you can find them here.
- Q: How do I check my internet speed?
A: You can simply check this using Google, we recommend this website here.
- Q: Can I use Dentally on my phone?
A: We recommend using Dentally on a computer for full functionality.
- Q: What web browser is best to run Dentally?
A: For full functionality, we would recommend Google Chrome. Our Dentally Bridge feature is only compatible with Chrome.
- Q: Can other users log into Dentally outside of the practice?
A: Practice owners can set up login restrictions using IP restriction, or even limit a user's login hours to enforce enhanced security measures. You can set this up using the guide here.
- Q: How safe is my data in the cloud?
A: Your data is completely safe in the cloud. Cloud-based systems often have better security measures in place than physical servers. Dentally uses advanced encryption and security protocols to protect your data, and our software is fully compliant with data protection regulations. You can read more about how we protect your data here.
We trust that this blog has addressed any queries you may have regarding the transition to a cloud-dependent software. If you would like further information, our local team are ready and happy to assist - get in touch with us here. We hope to see you in the cloud where we aim to take your practice to new heights!
