How cloud-based software can enhance staff morale

The everyday tasks involved in running a dental practice can be endless, creating an unseen burden upon your team while they juggle workload and patient care. Failing to embrace automation tools can set the tone of your practice, impacting staff morale and team retention.  

Patients tend to pick up on a practice environment more than you realize.  So, let’s take a moment to explore the unspoken admin that your team deals with day to day, and how true cloud automation can help to remove the stress and improve efficiency, enabling better care for your patients.  

• Save time with automation in dental practice management 
  Time is a precious resource in a busy practice. Utilizing automation tools for tasks like patient communication, appointment scheduling, and reporting streamlines operations and ensures consistent care. 
   
• Appointment management 
  Manual appointment systems are time-consuming and prone to errors. An automated calendar streamlines scheduling, optimizes chair time utilization, and simplifies managing cancellations and emergency appointments. 
  
  
• Stay connected 
  Cloud communication tools enable personalized and timely interactions with patients via email, SMS, or post. This enhances patient experience, reduces missed appointments, and ultimately encourages patient loyalty.  
  
  
• Data management 
  Managing patient files is made easier with intuitive software that helps locate and access patient information efficiently. Our cloud-based software eliminates the need for manual data backups, ensuring data security and simplifying everyday management tasks.  
  
  
• Reporting at your fingertips  
  Dentally’s true cloud-based management system provides instant access to detailed reports, enabling quick analysis of financial data and ensuring accurate record-keeping with just a few clicks. 

With Dentally, our aim is to help you and your team see the benefits of cloud software from day one. It's clear that automation can revolutionize your practice's day-to-day and give your team back valuable time to focus on patient care. Dental Zone recognized this, and after employing several new team members they were longing for a fresh start. Feeling that their previous system was outdated, they decided to transition to Dentally, a cloud-based dental software. 

“I had no idea how to use Dentrix and I found it very complicated, I didn’t feel like we were using it to its full potential. We needed a fresh start as we had some new faces coming into the practice and felt that Dentally was the appropriate choice.” 

- Jass Dosanjh, Dental Zone, when asked about what made her transition to Dentally.  

How Dental Zone listened to the needs of their team   

After deciding to go with Dentally, Dental Zone actively sought feedback from their staff to gather insights on their experiences with the software. By attentively listening to their team's suggestions for improvements and passing on the feedback to the Dentally team, Dentally then incorporated these changes into their software. Overall this boosted staff morale and created a positive change within the Dental Zone team!  

“For me as a person, I like having people who communicate, give me an honest opinion, and then use the honest feedback that I’ve given to improve things. I would say I’ve had that from day one with Dentally. The feedback we provide is never lost; it is actively used to drive changes, and we receive updates on how that feedback has been implemented.” 

- Dr. Irwind Bhatti, Dental Zone: when asked about the key benefits of Dentally. 

The Dentally team are committed to providing unwavering support to our users and acknowledge the pressures that dental staff face in the current climate, so we strive to alleviate these pressures in any way we can. Recognizing that the key to running a successful practice lies in the dedicated team behind it, we welcome feedback from every team member using our Dentally software. Whether that’s from the reception team, a practice manager, or a hygienist, we are eager to listen and adapt to ensure that our software meets their needs effectively. 

“I really enjoy the fact that the Dentally team listens to the feedback and tries to help in whichever way you can.” 

- Jass Dosanjh, Dental Zone, when asked about the key benefits of Dentally.  

Overall, with Dentally's cloud-based features and consistent support, Dental Zone has created a work environment in which their employees truly feel heard, and morale is boosted. If you have resonated with this blog and feel you would like to strengthen your staff retention then our dedicated Canadian team is here to support you. Don't hesitate to reach out with any questions about our Dentally software here.  

The quotes in this blog are attributed to dentist Dr. Irwind Bhatti and Practice Manager Jass Dosanjhr at Dental Zone. If you're interested in discovering more about how the team at Dental Zonel have improved their staff experience, then you can find their testimonials here.