Are You Making The Most Of Your Software?

Practice life should be all about ease, for both your team and your patients. Dentally is designed in collaboration with Australian dentists to offer faster, simpler dental practice management - but no matter the efficiency of your software, we also know that staying in business comes down to revenue. So how does Dentally both improve the patient experience while boosting your practice’s profits? Let’s take a look at just five ways the two go hand in hand 🤝   

1. Diary Control 📔 

At the heart of our practice management system is Dentally’s Diary. This feature lets you easily report on patients, track lab work, or fill cancelled appointments with ease. It is simple, customisable, and full of time-saving features helping you control your calendar and keep on top of waiting lists.   

Greg Normoyle, Principle Dentist at Center Street Dental explains “The customisable nature of the online booking system and the seamless confirmation systems has made our patient experience of these systems much easier and our patient feedback of these systems has been overwhelmingly positive.” By keeping your diary full, this not only boosts your efficiency and revenue but ensures your patient is seen – sooner than they may have anticipated!  

2. A Seamless Journey 🗺️ 

The patient’s journey with Dentally is smooth from start to finish. Starting before they even step through your practice doors, patients can book online and make payments in advance before completing forms digitally on arrival. This both simplifies their appointment experience while reducing your team's administrative workload.  

Empower your patients by giving them control of their appointments while providing your staff with everything they need at their fingertips. When it comes to choosing between a practice that offers appointment autonomy vs one where checking out takes ten minutes, the choice is easy for the patient!   

3. Flexible Patient Management 🦷

We know that the patient is paramount. Dentally covers the entirety of your patient management so you can keep up to date with schedules and stay on top of admin. Sometimes it’s the small things that make a difference whether it’s scheduling appointments from treatment plans or a seamless clerical-clinical handover. 

Don’t just listen to us – hear from someone that has already made the move and is experiencing the benefits in their practice every day. Dr Lisa Killmore from Coolamon Family Dental says “One of its key benefits is its user-friendly interface, which allows us to easily manage appointments, patient records, and billing. Dentally offers the perfect combination of innovation, ease of use, and support to help our practice thrive in today’s fast-paced digital world.”    

4. More Time with Patients ⏰ 

Dentally provides a range of intuitive features from instant team messaging to interactive reporting. While at first glance, you may think these don’t directly influence the patient, the more time saved on admin means more opportunity to optimise chair time. Since moving to Dentally and our customer success programme, Dentally Elevate, Jenny Lui, Dentist and Practice Owner at Happy Dentistry has seen her income grow by 70% quarter by quarter and reduced cancelled appointments to 13% 🚀  

5. Maintain Relationships 💫 

While Dentally can take time-consuming tasks off your hands, there is one thing it will never try and automate; the relationship between you and your patients. Build, maintain, and strengthen communication with a range of features, like fully customisable correspondence templates, single-click calls, and automated paper mail. You can even pre-set text messaging sequences and emails based on recall type, payment plan, and more. Build trust and loyalty with your patients by letting them know that you are there each step of the way.   

Want to find out more about the ways Dentally can boost retention and revenue? Reach out today to our friendly team.