Following ‘appalling service’ from our previous software supplier after a server failure, I was keen to find an alternative to hosted software and soon learnt that cloud-based software eliminated the need for servers and expensive back-ups. Now the practice enjoys fast updates, simple graphics and good reports.
Overall management is actually similar to other systems - it's the back-up, ease of modification, overall cost to us and ultimately the ease of access. I could have an entire IT shut down, and still access records via my iPhone. My reception staff have even worked from home managing the practice!.
Sorry to be simple - but it just suits us. It's a bit like that faithful old Labrador - always there and desperately missed when not. There is a simple learning curve, functions are not over the top fancy, it is easy to use and the cost to the practice is very reasonable.
I would definitely recommend Dentally. It does what it says it will do. Back-up and support is excellent (unlike most of their competitors), plus Dentally represents value for money.
I would rate the service I receive from Dentally as 10/10